This year’s pre-convention sessions address two timely topics:
quality improvement and legal issues related to employee terminations
due to incidents of resident abuse and neglect. Attend these interactive
workshops for the latest news and information on two very important
sector-related issues. (Note - you don’t have to attend convention
to participate in these sessions, but pre-registration is required.)
Residents First Leading Quality
May 7, 2012 - 9:00 am – 12:00 pm
* No fee to
attend. Pre-registration required by Friday April 27, 2012.
Beyond Zero Tolerance: Sustaining
Employee Terminations for Resident Abuse and
May 7, 2012 - 1:00 pm – 4:00 pm
* Separate fee
to attend. Pre-registration required by Friday April 27,
Monday May 7, 2012
9:00 AM - 12:00 PM
Westin Harbour Castle,
Pre-registration has now closed. Onsite
registration are welcome. The Leading Quality Registration desk opens at
7:30 am on Monday May 7, 2012.
Residents First continues to support long term-care homes through
Leading Quality, an initiative designed specifically to assist long
term-care home leaders in achieving their quality improvement goals.
This year Residents First sessions address quality improvement in LTC
- For leaders who have had some successes and will continue their
journey, designed to assist in maintaining, celebrating and spreading
achieved improvements, i.e., indicated by run charts;
- For leaders who are seeking to gain momentum in applying what they
have learned or to re-introduce quality improvement in their homes.
- Learn about the results and successes achieved by other leaders who
have implemented Quality Improvement in their homes
- Learn about the analysis of Topic-Specific Quality Improvement
- Learn about the sustainability and spread strategy
Please contact the hotel directly to
reserve your accommodations. Please call 416-869-1600 (hotel directly)
or toll free number 1-888-627-8559 to book your hotel room ($239 + taxes
for single/double) and quote the group code NPEO5A. You
will be required for provide a credit card.
- This is a separate registration form from the OANHSS Convention
- There is no fee to attend but you must pre-register by
Friday April 27, 2012.
- A confirmation of acceptance will be e-mailed to each
Beyond Zero Tolerance: Sustaining Employee Terminations
for Resident Abuse and Neglect
Monday May 7, 2012
1:00 PM - 4:00 PM
Westin Harbour Castle,
fee to attend. Pre-registration required by Friday April 27,
$150 (prior to April 20, 2012)
$160 (after April 20, 2012)
$180 (prior to April 20, 2012)
$190 (after April 20, 2012)
Promoting zero tolerance of abuse and neglect of residents in long
term care homes is of paramount priority. Yet for employers, enforcing
this policy has its challenges. It is critical for organizations to
understand their legal responsibilities and to develop an effective
zero-tolerance enforcement strategy.
Led by Leola Pon and Andrew Zabrovsky, lawyers at Hicks Morley
Hamilton Stewart Storie LLP, this timely and important interactive
workshop will look at legislation and case law, as well as
employers’ responsibilities when handling complaints or
investigating incidents of resident abuse or neglect. A panel of long
term care home leaders will share their experiences and practical tips
on enforcing the zero-tolerance policy and in navigating the related
employment, labour relations and professional issues that may arise.
Finally, participants will have an opportunity to apply their knowledge
and share their perspectives with others through an in-depth case
- Understand the law and legal responsibilities with respect to
resident abuse and neglect.
- Review the case law relating to the discipline and termination of
employees for resident abuse and neglect.
- Share and acquire insight into enforcement issues and best practices
in implementing zero tolerance policies such as conducting staff
training, handling complaints and reports, investigating abuse,
terminating employees, and handling grievances, union representatives
and professional issues.
- Develop an effective zero-tolerance enforcement strategy
With our interactive brochure format, you can
conveniently complete the electronic registration form and submit it via